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Contract Administrator
Posted 12/04/2024
CLASSIFICATION: Contract Administrator
SALARY GRADE: 10 (Non-Exempt/APSEA)
HIRING DIRECTOR: Mark R. Myers, Director of Pilot Negotiations and Contract Administration
QUALIFICATIONS
- Associates degree or higher
- Five (5) years previous employment with a major airline performing crew scheduling, tracking,
training, compensation/payroll, or similar experience - Knowledge of: Flight Manual Patt 1, FAR 121 & 117, pilot pay compensation, pilot training and
planning, vacation and sick computation, bidding, duty and temporary duty, pilot scheduling - Knowledge of the AA/ APA working Collective Bargaining Agreement ("Agreement") preferred
- Sabre (DECS/FOS) working experience preferred
- Ability to use a PC & related software, e.g., Office; ability to learn customer service/call center platforms
- Excellent listening, written, and verbal communication skills
- Excellent customer service skills with prior experience resolving challenging issues
RESPONSIBILITIES
- Provide professional, courteous, and respectful support and service to APA and AA pilots
- Respond to pilot telephone, online (web-based), and email inquiries related to all aspects of the Agreement, record critical facts, and maintain call logs with call details within the applicable software
- Analyze problems and pilot concerns related to the Agreement and Federal Aviation Regulations (FAR), resolve issues as possible, and advise pilots on possible course(s) of action as appropriate
- Professionally communicate with APA membership, Negotiating and Contract Compliance committees and other APA committees, APA Officers and Directors, and APA departments and staff, as well as AA personnel and other third parties, as needed
- Develop and disseminate comprehensive written summaries of contractual violations or recurring issues to appropriate patties
- Act as expert witness (SME) at legal hearings and or arbitrations as needed
- Work closely with and suppo1t AP A legal staff to resolve contractual grievances and other issues
- Perform other duties and projects as directed by the Director, Pilot Negotiations and Contract
Administration and/or APA leadership - Must be available to work various shifts, including weekends and some holidays
This full-time position is located at APA headquarters in Fort Worth, Texas. Some minimal travel may be required. Remote work when circumstances require.
HOW TO APPLY: Send your cover letter and resume to Mark R. Myers:
Careers
APA Benefits
- 401(k) Plan: APA deposits an amount equal to 10 percent of an employee’s gross pay every two weeks with each paycheck. In addition, if an employee contributes, APA will match up to 5 percent of the employee’s contributions. Effective 7/1/25, APA will deposit an amount equal to 15 percent of an employee's gross pay every two weeks with each paycheck and the additional match will end.
- Comprehensive medical benefits
- Two weeks’ vacation and two weeks’ personal time
- Business casual attire, with jeans every Friday
Send questions via email